Wodobox, a leading Chilean technology company and Latin American Salesforce partner, needed to take their organization to the next level in terms of organizational maturity and sustainable growth. They were struggling with scaling their business effectively while maintaining quality customer experiences and internal team collaboration across their operations.
As a growing technology company expanding across Latin America, Wodobox needed to strengthen internal collaboration across teams and create consistent „WOW Experiences“ in every interaction with both clients and employees (WOW Makers). Without addressing these foundational issues, their growth ambitions would be limited, and they risked losing competitive advantage in the rapidly evolving CRM solutions market.
Traditional strategic alignment and transformation methods would have taken „weeks or even months“ to achieve what they accomplished, suggesting they needed a more efficient, engaging approach than conventional consulting methodologies.
The Playmobil® pro methodology was ideal because it enabled rapid strategic alignment through immersive, hands-on collaboration. The approach allowed Wodobox’s leadership team to engage in both strategic and tactical conversations while driving real-time improvements, perfectly matching their need for speed and practical outcomes.
A comprehensive 5-day intensive sprint focused on: strategic alignment, redefinition of organizational purpose, design of future scenarios, transfer of agile methodologies, activation of a CX culture, and implementation of the OKR management model at both strategic and operational levels.
A 5-day intensive sprint combining strategic visioning with operational process design:
Strategic Phase (Days 1-2): Leadership team redefined organizational purpose, mapped current challenges, and co-designed future scenarios through 2044 using Playmobil® pro and Futures Cone methodology.
Operational Phase (Days 3-5): Expanded team reviewed and redesigned core business processes using Hammer Process Maturity Matrix and SIPOC diagrams, modeling improvements in real-time through hands-on Playmobil® pro Pro.Play sessions.
70% reduction in strategic alignment time compared to traditional methods
90%+ active participation from leaders and teams
5 days to complete what typically takes weeks or months
Achieved strategic sprint completion with fully aligned, cohesive team ready for transformation
Faster Strategic Alignment: Enabled quicker decision-making and prioritization across the organization
Enhanced Engagement & Collaboration: Fostered shared ownership of the transformation process among all participants
Improved Process Visualization: Successfully mapped and redesigned core business processes in real-time with high clarity and consensus
Accelerated Cultural Activation: Defined shared purpose, strategic values, and future scenarios in record time
Creative Problem-Solving at Scale: Boosted team capacity to co-create and innovate through playful, low-risk simulations that translated into actionable insights
Sustained Performance: Team maintained high levels of flow and performance throughout the intensive 5-day engagement
